Decolure's 100-Night Sleep Trial: How It Works and What It Covers

Decolure's 100-Night Sleep Trial: How It Works and What It Covers

Most sheets feel great in the package and only show their real character a few weeks in. By then, most stores have closed your return window. Decolure's 100-Night Sleep Trial is built for the opposite scenario. You take the bedding home, wash it, sleep on it for up to 100 nights, and if it is not a fit, you get a full refund. Here is exactly how the trial works, what it covers, what it does not, and how to start a return if you need one.

The 30-Second Answer

Question Answer
How long do I have to try? 100 nights from delivery date
Can I use and wash before return? Yes, the trial expects you to
Do I pay return shipping? No, we cover it
How much is refunded? Full purchase price, no restocking fee
What is covered? Eligible sheet sets (Bamboo, Satin, Cooling, bundles)
What is NOT covered? Standalone pillowcases, final sale, gifts, Amazon
Where does it apply? decolure.com orders shipped in the USA only

If you want the short version: buy a sheet set from decolure.com, sleep on it as long as you want up to 100 nights, and if you do not love it, we cover the return and refund you in full.

What the 100-Night Trial Actually Means

The 100-Night Sleep Trial is not a hand-wave marketing line. It is a written policy in our Warranty page with specific terms that protect both you and us. Three things make it different from a standard return policy:

1. You can use and wash the bedding before returning. Most return policies require items in new, unused condition with tags attached. Our trial explicitly invites you to sleep on the bedding, wash it, and form a real opinion before deciding.

2. The trial period is 100 nights from delivery, not from purchase. Your time starts when the package actually arrives at your door, not when you click buy.

3. Decolure covers the return shipping cost. There is no prepaid label fee deducted from your refund, no restocking fee, and no requirement to pay your way back to us.

This is why we built it. Bedding is one of the few things you cannot fully judge in a store, and you should not have to gamble hundreds of dollars on whether a set feels right after a wash and a few weeks of real sleep.

What Is Covered

The 100-Night Sleep Trial covers eligible bedsheet items purchased directly from decolure.com and shipped within the United States. That includes:

If a product page lists the set as eligible for the trial, it is covered. The trial includes the full set as delivered: fitted sheet, flat sheet, and pillowcases.

What Is Not Covered

Some items are excluded by design and fall under our standard 30-day return policy for unused items, not the 100-night trial:

  • Individual pillowcases sold separately, including the Silk Sleep Pillowcase
  • Any item marked as final sale or clearance
  • Items received as a gift, where the recipient was not the original purchaser
  • Gift cards
  • Non-bedsheet accessories and any future non-bedding products

Items purchased from Amazon, Walmart, or other third-party marketplaces are also outside the 100-night trial. Those orders follow the return policy of the marketplace where you purchased. If you bought on Amazon and want to verify your eligibility for a Decolure-side benefit, see our Verify Your Amazon Order page on decolure.com.

International orders are also not covered, because Decolure currently ships to U.S. addresses only.

How to Start a Trial Return

The process is intentionally simple. Five steps from the moment you decide the bedding is not for you to the refund landing in your account.

1. Email support@decolure.com within 100 nights of your delivery date. Include your order number, the item you want to return, and a brief reason if you want to share it. Reason notes are optional but help us improve.

2. Wait for Return Authorization. Our support team will verify the order is within the trial window and confirm the item qualifies. You will receive a Return Authorization email along with a prepaid shipping label.

3. Wash the bedding. We ask that you launder the bedding once before sending it back. This is a hygiene courtesy, not a hidden gate. We will not reject a return for laundry-style imperfections.

4. Pack and ship. Use the original packaging or any sturdy substitute. Include all set components (fitted sheet, flat sheet, pillowcases). Drop the package off using the prepaid label within 14 days of receiving Return Authorization.

5. Receive your refund. After we receive the return and inspect it, we issue a full refund to your original payment method. This typically happens within 10 business days of receipt. Your bank or card issuer may take an additional 1 to 5 business days to post the credit.

If at any step you have a question, our support team replies within one business day at support@decolure.com.

Fair Use Limits

The trial is built for honest customers who want to try a product. It is not built for serial returners who buy multiple sets at a time, sleep on them all, and return them all. We limit trial returns to one return per product type per household. That means you can return one Bamboo Sheet Set under the trial, but not five Bamboo Sheet Sets in different colors.

We reserve the right to decline a trial return if the policy is being abused. In practice this is rare. Almost every trial return we process is from a single household trying our sheets in good faith, and we honor those without friction.

What Counts as a Refund-Worthy Return?

The honest answer: anything that did not work for you. If the sheets felt wrong, the color did not match your bedroom, the pocket depth was off, the weight surprised you, or you simply changed your mind, those are all valid trial returns. We do not require a defect, a complaint, or a justification. The point of a 100-night trial is to give you the freedom to decide.

The only situation where we may issue a partial refund or decline is when the returned item arrives excessively damaged beyond normal use, missing significant components, or is otherwise outside the trial terms. We will reach out to you directly if any issue comes up, never silent-decline a return.

Why Decolure Offers This Trial

Bedding is a long-cycle purchase. You decide if a set works for you only after weeks of real sleep on it, which is why a 14-day return window punishes customers for taking the time to make a real decision. We offer the 100-night trial because we believe in the products. The Bamboo Sheet Set has 4.7 stars from over 939 customers, the Satin Sheet Set has built a base of repeat customers across 25+ color options, and the Cooling Sheet Set was engineered specifically for hot sleepers.

Quick Reference

Step Action Time
1. Decide to return Email support@decolure.com Day 1 to 100
2. Get Return Authorization Wait for our reply Within 1 biz day
3. Wash the bedding Standard laundry cycle Same day
4. Ship using prepaid label Drop off at carrier Within 14 days
5. Refund issued Full refund to original payment Within 10 biz days

If you are deciding between sheet sets and want to know which one to try first, the Bamboo Sheet Set is our most reviewed and most forgiving option. If it does not work, the trial covers a return, and you can try the Satin Sheet Set or the Cooling Sheet Set instead.

Frequently Asked Questions

When does the 100-night trial period start?

The trial begins on the day your order is delivered to your shipping address. We use the carrier delivery confirmation date as the official start of the 100-night window.

Do I have to keep the original packaging to return?

No. Any sturdy packaging works: original box, sealed plastic bag, or reused shipping envelope. Keep your order paperwork or order number handy when you contact support so we can process the return faster.

Can I return a set I have washed?

Yes. The trial is built so you can wash and use the bedding before deciding. We ask that you launder the bedding once before sending it back as a hygiene courtesy.

Will I get a partial refund if I wash the sheets?

No. A washed, used set is exactly what the trial is for. You receive a full refund of the original purchase price. Partial refunds only apply if the set returns with major missing components or damage well beyond normal use.

What if my order arrived more than 100 days ago?

If the trial window has closed and you still want to return an unused, unwashed set, you can request a standard 30-day return. If both windows have closed, the set is yours to keep.

Does the trial apply to Amazon or third-party orders?

No. The 100-night trial applies only to orders placed directly on decolure.com and shipped within the United States. Amazon, Walmart, and other marketplace orders follow that marketplace's return policy.

What if my sheets are defective or arrived damaged?

Reach out to support@decolure.com with photos. Defective and damaged items are handled outside the trial as a quality issue, with free replacement or refund regardless of when you received the order.

Is the Silk Sleep Pillowcase covered by the 100-night trial?

The Silk Sleep Pillowcase is not covered by the 100-night trial because the trial covers eligible sheet sets only. The Silk Sleep Pillowcase falls under our standard 30-day return policy for unused, unwashed items. If you want the silky-finish experience with full trial coverage, the Satin Sheet Set includes 2 satin pillowcases and qualifies as a sheet set.

How do I contact support?

Email support@decolure.com. Our team replies within one business day, Monday through Friday.

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